Humanlike AI for legal intake and ongoing client communication
Trusted by some of the nation's largest personal injury firms
Customizable for your case criteria and brand
Handles calls, texts, and more
Single event and mass torts
Law Firms Using Aspen AI
Aspen AI takes calls, makes calls, texts, and has meaningful conversations with all your prospective and current clients.
Humanlike Voice Calls
Aspen AI provides a virtually perfect human experience by voice or text - with empathy and complex reasoning
Text Messaging
Aspen AI converses via text. It can schedule, handle a full intake, and seamlessly integrate with your CRM.
Smart Outbounding
We are a virtual and whip-smart paralegal who calls, listens, qualifies cases, sets appointments, and leaves voicemails.
Call Summaries
You will receive a customized summary of every call with the exact details that are important to you.
Call Transcriptions
Our transcripts are exceptionally accurate, even with background noise, poor connection, and heavy accents.
Smart Screening
Converses with prospective clients to determine if their case meets your specific criteria and even sends a contract.
Instant & Unlimited Scalability
Instantly scale your capacity to handle leads up and down based on your needs.
Automated Follow-up
Aspen AI automatically nudges qualified leads with reminders, ensuring no potential client slips through the cracks.
Call Auditing
Rates calls and texts handled by both AI Agents and Human Intake Staff to identify areas for growth and coaching.
TCPA Compliant
From our inception, we have always adhered to the most stringent standards of Telephone Consumer Protection Act (TCPA) compliance - helping you avoid common pitfalls and liabilities.
Efficiency and scalability like never before
Imagine a paralegal, intake agent, or staff member who is always accurate and always perfectly aligned with your objectives. That's what Aspen AI brings to your team. Our intuitive user interface and tight CRM integrations allow you to quickly craft and update messaging flows at the click of a button - giving you full control over your case screening processes and client communications.
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Listen to humanlike call handling by Aspen AI
Why Aspen AI works
Aspen AI is a battle-tested business platform and end-to-end solution that grew out of a personal injury and mass tort law firm's need to handle more than a half-million intake and client calls each year.
Every call is different, most are highly complex, and all need the human touch.
Aspen AI gives law firms exactly what they need: cost savings, empathy, and efficiency.
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Make the Aspen AI solution yours
Seamlessly present this as part of your own brand and tool box of services available to your customers.
Contact UsFrequently asked questions
Absolutely. We will work directly with you to test, implement, and monitor the entire system. You can be up and running within two weeks. You will have a dedicated account manager to ensure a seamless setup, ongoing optimizations, and your future success. You will also have a portal where you can manage everything: scripts, bots, leads, and more.
Our team of engineers can set up integrations with any system.
Our ongoing performance research has shown zero decline in customer satisfaction and conversion rates and, obviously, a big gain in efficiency. Callers love the naturalness, thoroughness, intellect and tone of the Aspen AI system. Our product was developed in conjunction with a team of social scientists who constantly monitor and improve the product. Aspen AI strikes the perfect balance between professionalism and personalization on every call.
Exact pricing is based on your business needs. To get a rough idea of cost savings on call handling, use our Savings Calculator. Contact us today to further discuss pricing and Aspen AI solutions.
While this is in some ways a sensitive question, Aspen AI is able to outperform many of the routine tasks that once could only be accomplished by people. Examples of Aspen Ai’s Performance Superiority:
- A personality that is always kind, with no bad days or bad moods.
- One and done training, and then it starts learning on its own.
- A vocabulary of 165,000 words vs. 30,000 for the average person.
- Can converse with anyone from anywhere – it now speaks 57 languages and counting
- A natural conversationalist so life-like that customers suspend their disbelief and enjoy the interaction and interplay.
- A consistency on every call that is impossible to achieve with multiple people fielding calls
Yes. Aspen AI provides efficiencies to law firms and kindred businesses of every size.
The beauty of Aspen AI is it can be customized to virtually any kind of need or preference. Every caller may request to be transferred to a live staff member at anytime.
This is available and included for all Aspen AI users.